Articles Tagged with Oak Brook and Naperville Class Action Attorney

With the fast-paced, highly competitive nature of technology today, companies are sometimes so eager to get a new product out on the shelves before their competitor that they don’t always take the time to work out all the kinks before the big reveal. Such was allegedly the case when Apple introduced their new butterfly keyboard in 2015.

The keyboard looks much like any other keyboard on the surface, but underneath the keys is a new butterfly mechanism, which Apple claimed would make for a more responsive and comfortable keystroke than the previously standard scissors design. The new design also takes up less space, so Apple could either make room for other things or just make a sleeker laptop. At the same time, Apple claimed the new design would be exponentially more stable than previous designs.

Despite that assertion, consumer complaints about the new keyboard started popping up almost as soon as it hit the shelves. Customers have regularly complained about keys getting stuck and becoming unusable, while others claim they hear high-pitched sounds when pressing keys on their new and not-so-improved keyboard.

Problems with the butterfly keyboard are so common that more than 20,000 consumers have signed a petition on Change.org calling on Apple to replace the allegedly defective keyboard.

If the petition is unsuccessful, the consumer class action lawsuit that was recently filed against Apple might have more luck getting the tech giant reimburse its customers.

The consumer lawsuit was filed in the Northern District Court of California and is seeking to represent thousands of consumers who have allegedly suffered as a result of the new keyboard’s alleged design flaws. The class-action lawsuit was filed by two lead plaintiffs, Zixuan Rao and Kyle Barbara.

Rao bought a 15-inch MacBook Pro with a butterfly keyboard in early 2018, but one of the keys soon started to malfunction. When he took it to an Apple store, representatives were allegedly unable to fix the problem but offered to ship the computer to their Repair Center. Rao decided against that course of action since it would have meant going a week without his computer.

Barbaro bought a 2016 MacBook Pro, only to have his caps lock key and space bar stopped working. Apple was able to fix it, but the space bar again stopped working, by which time, Barbaro’s computer was out of warranty and Apple told him that he would have to pay $700 for them to fix the key. Continue reading ›

A federal judge recently dismissed a consumer class action lawsuit that had been filed against McDonald’s in Chicago over the fast food franchise’s so-called “Extra Value Meal.”

Customers who want a variety of offerings from the McDonald’s menu have the option of either ordering them individually or ordering them together in a pre-packaged and pre-priced “Extra Value Meal.” The labeling of these combo meals implies that buying them together would provide a better value for the customer, but according to the recent class action lawsuit, that is a deceptive implication.

Kelly Killeen, the named plaintiff who filed the lawsuit, alleges she recently bought a sausage burrito breakfast Extra Value Meal at a McDonald’s location in Chicago for $5.08. The meal consisted of two sausage burritos, hash browns, and coffee, all of which Killeen alleges would have cost her $4.97 if she had ordered them individually, rather than as an “Extra Value Meal.”

Judge Elaine Bucklo dismissed the lawsuit, saying that because all the prices for each item, as well as each “value meal” were clearly labeled and available to the public, the fast-food chain could not be held liable if consumers did not take the time to compare prices themselves. Continue reading ›