Violations of the Telephone Consumer Protection Act (TCPA) are subject to a judgment of anywhere from $400 per call to $1,200 per call, depending on whether the court deems the defendant to have been deliberately willful in its violation of consumers’ privacy. The TCPA was enacted shortly after cell phones…
With the help of automated dialers, companies can now reach many customers all at once, via their telephones, to inform them of new products or services. These phone calls are often unwanted though, and even more so when the customers are the ones footing the bill. When everyone was using…
Advances in technology have done many wonderful things for us, but they have also made life more frustrating in some ways. For example, using automated dialing equipment, companies can now call or text many people at once at very little expense. Unfortunately, this is not only annoying for customers, it…
Machines are wonderful pieces of technology that have made many aspects of modern life faster and easier. For example, machines that automatically dial many numbers very quickly have made it incredibly easy for large companies with thousands of customers to quickly and easily reach all (or most) of their customers.…
With the invention of cell phones and prepaid plans, people suddenly found themselves getting charged for promotional calls and texts made by various companies. Cold calling was a standard sales technique for most companies for decades, and while some consumers may have found them obnoxious, they were never actively harmful.…
For decades, calling customers, or potential customers, about a promotion was standard practice for most companies. Of course, many consumers found this to be annoying, but it was never overtly harmful. That changed with the advent of cell phones and prepaid plans. When landlines were the norm, the caller paid…
With American legislature changing on a daily basis, it is not surprising to find that many of the laws out there contradict each other and courts are often called upon to determine which statute takes precedence. Such was the case in a recent lawsuit involving auto-calls made on behalf of…
One of the requirements for filing a class action lawsuit is that the representatives of the class must have a complaint or complaints against the defendant which adequately represent the complaints of the rest of the class members. If a class representative (or representatives) is offered a settlement from…
The Telephone Consumer Protection Act often referred to simply as the TCPA protects consumers from unwanted prerecorded calls from advertisers and bill collectors. It is intended to stop use of automated dialers and prerecorded messages to cell phones, whose subscribers often are billed for the call and do not…
If you believe you are the victim of a consumer fraud or scam that is harming many other individuals you should file a report with the Federal Trade Commission. The FTC maintains a Consumer Sentinel database which can be used by law enforcement authorities all over the world to…